During the May Day holiday, Mixue Bingcheng's headquarters in Zhengzhou, Henan unexpectedly became a popular check-in spot for tourists, with long queues forming outside the flagship store for three consecutive days, and visitors heading straight there with their suitcases. The limited-edition drinks and ice cream sold at the headquarters were affordably priced, attracting a large number of fans eager to experience the atmosphere of the "Snow King's" hometown. However, foot traffic far exceeded expectations, and some customers who had queued for hours found products sold out, while picking up orders and paying also required long waits. This sudden check-in frenzy showcased Mixue Bingcheng's immense popularity nationwide, but also exposed the brand's shortcomings in holiday inventory reserves and staffing arrangements. [more…]

The coffee market is in the thick of a 9.9 yuan price war, but Lucky Cup has taken a different tack by launching a 6.6 yuan promotion, drawing in plenty of thrifty consumers. However, some netizens in Zhengzhou have noticed that the signs of certain former Lucky Cup stores have actually changed to "Lucky Cup," yet the decor style and the poker king logo are completely identical to Lucky Cup's, making it hard to tell at a glance whether it's a rebranding or a counterfeit. Since Mixue Bingcheng's headquarters is in Zhengzhou and the official side has not responded, netizens are speculating that this may be a defensive move by the brand to prevent its registered trademark from being revoked due to three consecutive years of non-use. What exactly is the trademark strategy behind the name change? And how should consumers view it? [more…]

Traditional Chinese medicine milk tea, traditional Chinese medicine fruit tea, traditional Chinese medicine wellness tea… In recent years, a trend of "any tea can be infused with traditional Chinese medicine" has spread rapidly through the tea beverage industry. In the summer of 2024, the traditional Chinese medicine tea beverage sector was especially booming, with a new brand opening more than 140 stores within 8 months, and related topic views exceeding 150 million. However, is this craze a true outlet or a short-lived gimmick? Mr. Zhou in Zhengzhou, Henan, invested more than 400,000 yuan to join a well-known traditional Chinese medicine tea beverage brand, but encountered difficulties such as the headquarters failing to deliver on its formula promises and flavors being hard for consumers to accept, ultimately suffering months of continuous losses and having no choice but to close the store and relocate. This article provides an in-depth analysis of the opportunities and challenges in the traditional Chinese medicine tea beverage industry, and explores the market prospects and operational risks under the concept of "medicine and food homology." [more…]

Recently, food safety issues in the coffee and milk tea industries have been exposed one after another, leaving many beverage-loving consumers feeling uneasy. On May 6, Yihuatang made trending searches due to the use of expired and moldy ingredients, and on the same day it appeared twice in Weibo trending searches—a woman in Foshan, Guangdong, found a 7-centimeter-long machine part in her takeout milk tea. After complaints and negotiations, Yihuatang eventually compensated the consumer 1,000 yuan. Meanwhile, some Yihuatang stores in Zhengzhou were also exposed by the media for serious food safety hazards, with employees even saying, "As long as it doesn't kill you, it's fine." This series of incidents once again reminds us that low prices cannot be used as a shield for food safety, and brands must take responsibility for supervising their franchise stores. [more…]

Zhengzhou Bus Group has teamed up with Mixue Bingcheng to open a store inside a bus rapid transit station, with the first pilot located on the west side of the intersection of Huayuan Road and Nongye Road. This attempt is seen as an extension of bus services, allowing passengers to buy drinks while waiting for their bus and even enjoy discounts with their ride records. However, the store's construction is alleged to have proceeded without a construction land planning permit. The Jinshui District Urban Comprehensive Law Enforcement Bureau posted a notice to deliver enforcement documents, but no one signed for them, leaving the procedure at an impasse. Meanwhile, netizens have questioned whether the store occupies the sidewalk and tactile paving, potentially affecting passage. Zhengzhou Bus responded that the station passage is wide enough and promised to make dynamic adjustments. The incident has sparked discussion about the boundaries of commercial development in public spaces and provides a new case of cross-industry collaboration for the coffee and tea beverage industry. [more…]

Lelecha, which previously sparked widespread discussion with its "Apple Candy" series of new products, has recently become a focus of attention once again. Some consumers have noticed that the only remaining Lelecha store in Zhengzhou will cease operations on January 3, 2026, which means the brand may completely bid farewell to the Zhengzhou market. From its high-profile entry into Henan at the end of 2022 to the successive closure of stores now, Lelecha has undergone a transformation from expansion to contraction in just three short years. At the same time, stores have also quietly withdrawn from many cities such as Zhangzhou, Handan, and Weihai. Although the brand once set a goal of one thousand stores, actual data shows a different trajectory, prompting concern about its future fate. [more…]

Recently, a video of multiple rats running along pipes inside a Mixue Bingcheng store in Zhengzhou went viral online, sparking consumer concerns about hygiene conditions at tea beverage shops. Store employees responded that due to the surrounding dining environment, rats are difficult to completely eliminate, but they had handled the situation according to company standards and undergo monthly spot checks. After the incident gained traction, the store in question publicly apologized, admitting to shortcomings in their work. The store has now been closed and professional agencies have been contacted for comprehensive pest control and rectification. The Zhengzhou Municipal Market Supervision Administration also stated it would intervene with inspections and handle any violations according to law. This controversy has once again brought the issue of pest and rodent control at chain restaurants to the forefront. [more…]

Recently, a hidden camera was discovered in the shared restroom of the Starbucks store at CityOn in Zhengdong New District, Zhengzhou, sparking widespread public concern. Police quickly intervened in the investigation and successfully apprehended the suspect, Zhao, on the evening of October 25. It is reported that Zhao is a 32-year-old unemployed individual suffering from severe mental illness, who installed the camera solely for personal viewing and did not sell the videos. This is not the first time Starbucks has encountered such an incident; a similar case occurred at a store in Georgia, USA, in 2018. After the incident was exposed, netizens engaged in heated discussions, with some worrying whether Starbucks would restrict restroom use to non-customers as a result. Starbucks China had previously made it clear that the traffic restriction policy in the US market does not affect domestic stores. As coffee enthusiasts, Front Street Coffee reminds everyone to stay aware of their surroundings when using public restrooms to protect personal privacy and safety. [more…]

As a leading tea beverage chain brand in China by number of stores, Mixue Bingcheng is deeply loved by students and office workers for its super high cost-effectiveness. On September 28, the company officially announced that its first Snow King Castle experience store in the country would open in Zhengzhou Guomao, breaking its previous image of focusing solely on ice cream and tea drinks by integrating fried skewers, desserts, coffee, merchandise, claw machines, and other elements into one space. Even more unexpectedly, Henan's local specialties, braised noodles and baked pancakes, have also been creatively incorporated into the drinks. What highlights does this experience store actually have? What kind of brand ambition does Mixue Bingcheng's diversified layout reveal? This article will take you on a journey of discovery. [more…]

It is no longer uncommon for celebrities to open coffee shops across industries, but Nicholas Tse's "Chef Nic" coffee shop that has now landed in Zhengzhou has taken a different route. The shop was jointly created by Chef Nic and Xinhua Youpin under Xinhua News Agency. In addition to serving coffee and light meals, it also displays poverty-alleviation agricultural products such as Yunnan Menglian coffee, Hebei Wuqiao roast chicken, and Inner Mongolia oatmeal, as well as intangible cultural heritage handicrafts and cultural merchandise. Fans who visited the shop reported that the coffee was mediocre, with the bean aroma not standing out enough, and that it felt more like a space for experiencing poverty-alleviation agricultural products. At the same time, many longtime fans have spoken up: rather than opening shops nationwide, it would be better to hold concerts quickly. [more…]

The well-known tea beverage brand Yihotang has been exposed by media undercover investigations at multiple stores in Zhengzhou for serious food safety issues: ingredients that should have been discarded after closing were used again the next day, expired materials had their labels swapped to extend their shelf life, moldy strawberries were washed and used as usual, flying insects that fell into toppings were fished out and still used in products, and even prepared drinks in which bugs were found were resealed and continued to be sold. Even more shockingly, the staff were indifferent to this, claiming that "as long as it doesn't kill people, it's fine." After the incident was exposed, Yihotang issued an apology statement, and the stores involved were closed for rectification. Lawyers pointed out that the relevant actions have violated multiple provisions of the Food Safety Law. Netizens reacted differently, with some saying that chaos in franchise stores is common, while others called on the brand to effectively fulfill its regulatory responsibilities. [more…]

For professional coffee knowledge exchange and more coffee bean information, please follow Coffee Workshop (WeChat public account cafe_style) For more specialty coffee beans, please add the private WeChat of Front Street Coffee (FrontStreet Coffee), WeChat ID: qjcoffeex Mixue Bingcheng has once again been thrust into the spotlight. A consumer in Xiantao, Hubei, found a small black bug in an unopened lemonade, yet the response from the store was jaw-dropping. As the champion in store count in the new tea beverage industry, why do food safety issues keep recurring for Mixue Bingcheng even as it sprinted toward an IPO? This article will sort through the course of the incident, netizen reactions, and the brand's frequent food safety scandals this year, and explore the bottom line issues of service and quality control in the catering industry. [more…]

A traveler from Zhengzhou on a business trip to Chengdu drank the complimentary instant coffee provided in his room after checking into a local Holiday Inn, and subsequently suffered gastrointestinal discomfort. Upon inspecting the packaging, the coffee was produced in March 2022 with a 24-month shelf life, meaning it was nearly half a year past its expiration date when the guest drank it. After the customer reported the matter to the hotel, the hotel offered to refund the room fee and provide 2,000 yuan in compensation, but stressed that the payment was a "reward for discovering the problem" rather than compensation, which the customer did not accept. At present, the Chengdu market regulatory authorities have intervened in the investigation, and the matter is still being handled. This case has also sounded an alarm for food safety management in guest rooms across the hotel industry. [more…]

As the Spring Festival approaches, the chain coffee brand %Arabica announced the opening of its first store in Henan, but unexpectedly, this new store did not land in a shopping mall in the provincial capital Zhengzhou, but instead established itself in a Qing Dynasty ancient residential courtyard near Weipo Village near Luoyang. The strong contrast between the ancient architecture and the modern minimalist decor quickly attracted a large number of coffee enthusiasts to drive over and visit, with foot traffic packed to capacity during the Spring Festival. However, the ensuing issues of excessively long wait times, chaotic order inside the store, and lattes not being made with latte art also sparked controversy. Some netizens pointed out that the store is actually a pop-up shop and is expected to close in May this year, suggesting that people visit during off-peak times. [more…]

During the first New Year's mini-holiday after the adjustment of pandemic control policies, people who had recovered from COVID-19 began traveling in large numbers, rapidly heating up the food and beverage consumption market. Long queues reappeared outside milk tea and coffee shops, with some stores seeing orders surge, and even scenes of ordering systems showing queues of over a hundred cups. From Auntea Jenny to Naixue Tea, sales data from multiple brands rebounded significantly, and foot traffic in many commercial districts recovered to 60 to 80 percent of the same period in previous years. Although the pace of recovery remains uneven, the city's lively atmosphere is gradually returning, and the industry is full of expectations for a comprehensive rebound in spring. [more…]

Recently, news about a gecko found in a cup of GoodMe milk tea rapidly went viral on social media, drawing widespread attention. According to Southern Metropolis Daily, a consumer at the Shaxi store in Chaozhou, Guangdong discovered a foreign object while drinking, and surveillance video captured the moment they sprang from their seat in shock. The GoodMe store involved immediately suspended operations for self-inspection, and the headquarters responded that the sealing process reaches temperatures as high as 180 degrees Celsius, making it extremely unlikely for a gecko to enter. The store has now been taken offline on the Meituan delivery platform. The truth of the incident is still under investigation, and netizens are discussing it widely. As coffee enthusiasts, we are equally concerned about food safety in the beverage industry, and Front Street Coffee has always advocated for quality and peace of mind in drinking. [more…]

Starbucks recently implemented a $1 billion restructuring plan, closing hundreds of underperforming company-operated stores in North America, which triggered a wave of mass layoffs. In front of the global headquarters in Seattle's SoDo district, baristas and union members gathered to protest, holding up signs to express strong dissatisfaction with the company's decisions. Laid-off employees said they only learned of their job losses through prerecorded phone calls and social media, without being offered any opportunity to transfer. Union data shows that 59 unionized stores across the United States were permanently closed in this round of adjustments, with 369 people in Washington State facing permanent layoffs. Meanwhile, New York City regulators also pointed out that Starbucks is suspected of violating labor laws. This labor conflict is continuing to escalate, and the union stated that if their demands are not addressed, they do not rule out expanding actions or even going on strike. [more…]

The ICAC, which frequently appears in Hong Kong film and television works, has left a deep impression on countless people with the line "ICAC invites you for coffee." Now, this mysterious agency is really going to open a coffee shop. The ICAC has announced that it will open a coffee shop called "1974" on the ground floor of its North Point headquarters, named after the year of its establishment, with official service beginning on November 15. Previously, the agency joined Xiaohongshu and released a short film titled "Coffee Years" starring Cally Kwong, drawing on the retro filming style of "In the Mood for Love," which sparked widespread discussion among film fans nationwide. On the coffee shop's menu, there are no common lattes or Americanos. Instead, the drinks are named "Transparency," "Sense of Mission," "Courage," "Fairness," "Integrity," and so on, full of ICAC characteristics. At that time, citizens will not only be able to taste ICAC coffee but also learn about the ICAC's work up close. [more…]

Recently, news that two HEYTEA stores at JD.com's Beijing headquarters suddenly closed has continued to spread on social media, while an internal notice in circulation showed that JD.com prohibited cooperation with HEYTEA and restricted its products from entering office areas. The incident quickly sparked widespread speculation about the relationship between HEYTEA and JD.com. Some linked it to HEYTEA's delayed entry onto JD.com's food delivery platform, while others dug up old news of HEYTEA publicly boycotting food delivery. JD.com insiders later denied the rumors, and the stores resumed operations, with the closure explained as temporary water and electricity maintenance. This confusing business battle reflects the delicate positioning of tea beverage brands among third-party food delivery platforms. [more…]

An "Important Notice" bearing the name of a Nayuki store has been circulating on social media, prominently stating "If you can drink milk tea, don't drink water," and calling on people to leave water for children who cannot drink milk tea. The store claimed this was imitating an internet meme, meant only as a joke, but with the black-and-white A4 paper sitting on the counter, many consumers felt it had gone beyond a joke and could easily mislead the public. As the topic trended on social media, Nayuki's headquarters responded that it was the action of an individual franchise store and had ordered the removal of the related content. Why do meme-based marketing campaigns frequently backfire? And where exactly lies the management boundary between brands and franchise stores? [more…]